Panther Care Program

Students pose with the Panther mascot at Chaffey College.

In August 2019, Chaffey College introduced a comprehensive program designed to help meet the basic needs and wellbeing of at-risk students.

Contact

For further questions about the student emergency intervention program and/or to refer a student in need, For information please contact Albert Rodriguez at adalberto.rodriguez@chaffey.edu

Programs

The Panther Care Program, located in the administration building, has the following programs:

Panther Pantry

The pantry has non-perishable food items for all Chaffey College students. For access to the Panther Pantry, students must be currently enrolled and come prepared to present their Chaffey College student ID and fill out a web form of the food items they are receiving.

Panther Pantry is now a drive thru model.
Drive thru Panther Pantry will be hosted on our three campus locations. Students will be allowed to pick up one bag of pre-arranged goods once per distribution date.

First come, first served. Limited bags available

DISTRIBUTION DATES
  Rancho Campus Fontana Campus Chino Campus
DATE Tuesday, July 28 Wednesday, July 29 Thursday, July 30
TIME 10:00 AM - 1:00 PM 10:00 AM - 1:00 PM 10:00 AM - 1:00 PM
LOCATION In Front of Student Services Building (SSA) near parking lot 1. In front of Fontana Academic Center Building (FNAC) parking lot. In front of Main Instruction Building (CHMB) parking lot.

 

For more information please contact Albert Rodriguez at adalberto.rodriguez@chaffey.edu

 Panther Pantry Outtake Form

Student Emergency Intervention and Wellness Program

The Chaffey College student emergency intervention and wellness program is a comprehensive initiative that identifies and immediately serves some of Chaffey’s most vulnerable students, which include our housing displaced students, food insecure students and students experiencing an emergency or crisis.

The program goals are to provide vulnerable students with meal cards, referrals for housing, emergency funds and/or counseling - all of which correlate to student success, health and wellness.

The primary programs serving our students are: The student emergency grant, the meals assistance program and referrals for housing, legal services, transportation support and healthcare needs. This is a college-wide intervention hosted by the department of equity, outreach and communications.

Panther Bites

Utilizing the Grad Guru mobile application, Panther Bites are notifications sent to alert students of available food from catered events and/or meetings.

Program Goals:

  • To provide students with immediate support during an unexpected emergency or crisis through meals, referrals for short-term housing and emergency grant funds so they can continue with their academics and persist at Chaffey College
  • To provide students with ongoing counseling and assistance through college resources and community partnerships
  • To support and empower students by assisting them in securing stable housing and food resources as they work to complete their educational goals

 

Eligibility Criteria:

  • Be an enrolled Chaffey College student
  • Complete a short questionnaire describing current needs
  • Be able to demonstrate an urgent financial need (supporting documentation is helpful where appropriate)
  • Must have exhausted all sources of financial assistance and aid

 

Student Emergency Intervention and Wellness Program

Student Emergency Grant

Students must meet with the Panther Care Program manager and provide information on his/her situation. Students, who have been involved in an unforeseen emergency, crisis, or catastrophic event, may apply for this student emergency grant.

The Meals Assistance Program

Provides students that are food insecure and/or experiencing a student emergency access to several healthy and well-balanced meals in the dining commons, campus store or Panther Express (available at all three campuses). These meals are placed on gift cards from the Panther Care Program.

The Meals assistance program support is on hold during the pandemic forced campus closure. We will resume with this support once we resume all on campus activities.

Referrals for Short-Term Housing

Chaffey College is currently building community partnerships with local shelters and rooms to refer students to a short-term emergency place to stay. When available, referrals provide students with additional safety while they work to acquire permanent, sustainable and secure housing.

 

Student Emergency Intervention and Wellness Program Application

 

Campus Resources for Students

Hygiene

Due to the pandemic forced campus closure we are unable to offer access to showers at campus facilities. We will resume with this support once we resume all on campus activities.

CalFresh

For support with the application process schedule an appointment with Albert Rodriguez at adalberto.rodriguez@chaffey.edu

College Support Services

Disability Programs and Services
Center for Culture and Social Justice
Student Health Services
Extended Opportunity Programs and Services (EOPS)
Financial Aid
Career Center

 Faculty and Staff Resources: When to Refer a Student

The following questions are considerations for when to refer a student to the student emergency intervention program:

  1. Is the student experiencing an emergency or crisis?
  2. Was the situation unforeseen?
  3. Is it temporary?
  4. If the student is struggling from the loss of employment, has the loss gone beyond financial difficulties to an emergency or crisis such as homelessness or food insecurity?
  5. Is the student currently displaced, or at risk of being displaced, from stable housing? (i.e. couch surfing)

If you answered YES to any of the above questions, you should refer the student to the program.

The following questions are additional considerations:

  1. Financial Aid
    Have they exhausted their entire grant and loan options?
  2. Ability to work
    Does the student have the means to obtain and maintain employment, either on or off campus?

Contact and Referral Information

For further questions about the Student Emergency Intervention Program and/or to refer a student in need, please contact the Panther Care Program at 909-652-6115.

 

Frequently Asked Questions

The Application and Approval Process

Will the information I share be confidential?
Yes, all information will be confidential, but in order to get approval for the program services we may need to forward some application details to our approval committee. This includes a team from various student, academic and administrative services, and in some cases approval from the executive team.

How long will it take a staff member to contact me?
A staff member will contact you as soon as possible. You can expect to be responded to between 1-3 business days. Please account for the times that the account is unmonitored including after business hours on weekdays, weekends, holidays, and campus closures.

Will I have to complete more than one application for each program I apply for?
No, just indicate which program(s) you want to apply for, when you are completing your application.

Will I have to meet with different staff members, if I applied for more than one program?
No, there will be one staff member to meet with you regardless of if you applied to more than one.

How long will it take for services to be available?
As soon as approved. A streamlined approval process aims to make the services available as quick as possible.

Can I reapply to the program?
You may reapply to the program only if you are experiencing an unrelated emergency crisis situation. While meals may be available, the Student Emergency Grant can only be received one time.

Student Emergency Grant

How many times can I apply for a student emergency grant?
One time, and there are no exceptions made for this policy.

How much money can I receive from the grant?
Amounts may vary based on services needed and availability of funds. The maximum amount students can receive is $500.

If I recently lost my job or had my hours cut (part-time and/or full-time), is the emergency grant something I can apply for?
The emergency grant is intended for students who are in a crisis, so losing a job or having hours cut alone does not qualify you for the program. If the loss of your job has led to a crisis situation, such as the loss of adequate, fixed, or regular housing, you may qualify.

What constitutes and emergency?
For the purposes of this program, an emergency is deemed as loss of regular and secure housing and food.

Meals Assistance Program

How does the meal assistance program work?
Meals are distributed to qualifying food insecure students, and they are valid for a breakfast, lunch, or dinner meals at the Dining Commons, Campus Store or Panther Express. Your gift cards will have money to purchase your meals only. You will hand over the card to the cashier to swipe your card, and that is all you will need to do.

How many meals can I buy using my ID card?
A dollar value will be assigned to your card. If you run low or out of meals, please contact one of the program assistants in the Center for Culture and Social Justice.

Can I get my meals to-go?
Yes, but you must tell the cashier as you hand over you ID card to be swiped, and the cashier will hand you over a to-go box.

How do I keep up with how many meals I have left?
The cashier will give you a receipt that should show you the remaining balance on the card.

How long will it be before I get my card?
The goal is to make this process happen almost immediately. Typically, the meals are provided to you after a meeting with staff, but at the latest, they should be given to you by the next business day.

Referrals for Short-Term Housing

How do the referrals work?
If a student qualifies as having an emergency crisis, the team will work to find placement through a local community organization and make the referral for the student. The college does not guarantee housing through referrals and does not have housing available on any of its campuses.

How long is short-term emergency housing available for?
Once a student is deemed eligible and a referral finds placement, a campus administrator determines how long a student can be housed. This is also based on available funding.