Transcripts

Transparent Pricing: We understand the importance of affordability. The pricing for official transcript orders through Parchment is as follows:

• Chaffey's Parchment fee per transaction: $2.80
• Chaffey's surcharge fee for transcript: $5 (waived for the first two copies)
• Additional fees:
  • Paper transcript: $2.50 per copy
  • Expedited shipping: $30 (optional)

Customizable Shipping Options: Depending on your preferences and urgency, you can choose from various shipping methods. Whether you opt for standard delivery or expedited shipping, Parchment ensures timely and secure delivery of your transcripts.

To initiate your transcript order, simply follow these steps:

1. Access Parchment: Visit the designated portal for our institution on the Parchment website.
2. Create an Account: If you haven't already, you'll need to create a Parchment account. This account will allow you to request transcripts, track their status, and receive notifications.
3. Provide Necessary Information: Enter the details required for processing your transcript request. This may include personal information, academic history, and recipient details.
4. Choose Delivery Method: Select your preferred delivery method. Parchment offers electronic delivery to institutions and organizations worldwide, ensuring fast and secure transmission of your transcripts.
5. Review and Confirm: Before finalizing your order, review all the information provided to ensure accuracy. Once confirmed, proceed to payment.
6. Track Your Order: Utilize Parchment's tracking feature to monitor the status of your transcript request. You'll receive notifications at each stage of the process, keeping you informed until your transcripts are delivered.

Should you encounter any difficulties or have questions regarding the ordering process, or creating a parchment account. Head over to these Parchment How-To Videos for a step-by-step guide. Or contact us at our administrative office. We're here to assist you every step of the way.

For all issues placing orders, please contact Parchment customer support at 1-847-716-3005.

Transcript holds may be due to the following:

1. Transcript orders may reflect as On Hold if you requested an IGETC/CSUGE certification to be attached, it may take up to 10 business days to process your request. If you do not require these additional items to be included in your request, please contact us via email with your Document ID and Chaffey ID. Upon request, we can process your transcript request without the attached certifications.
2. Transcripts may also be placed on hold if there is a discrepancy in information from the order compared to your Chaffey Student Record. For further assistance with this circumstance, please contact us virtually for immediate assistance.
3. Transcripts may as well be placed on hold if there is a restriction on your Chaffey Student Record. For further assistance with this circumstance, please contact us virtually for immediate assistance.

You can print a copy of your unofficial transcript through MyChaffey Log In  following the steps  below:

1. Login to your MyChaffey account.
2. Go to Self-Service
3. You will find the option to download your Unofficial Transcript.

 If you do not have access to your MyChaffey Log In, we recommend connecting with Admissions & Records virtual support.

You can have transcripts sent in one of the following ways:

1. By Mail
   Ask your school to mail an official transcript to us at:
   Chaffey College
   Attn: Admissions & Records
   5885 Haven Ave.
   Rancho Cucamonga, CA. 91737

1. Electronically (PDF)
   An official transcript can be emailed in the following ways:
   • Emailed from a third-party vendor, Parchment, Credential Solutions, XAP Control Center, National Student Clearinghouse.
   • Emailed from a school or 3^rd party vendor not listed above to transcripts@chaffey.edu
   • Please note, transcripts emailed directly from you, the student, will not be accepted as they are considered unofficial.

1. In-Person
   Official transcripts may be dropped off at Admissions & Records in a sealed envelope packaged by the sending educational institution.

Prior to submitting International Transcripts, students must consult with a counselor to determine if the evaluation is necessary, based on the student’s educational goals.

Please refer to the approved International Transcript Evaluation Services for instructions on submitting International Transcripts to Chaffey College.

IGETC and/or CSU GE Certification may be requested by one of the following ways

• Ordering transcripts via Parchment and requesting the certification(s).
• By scheduling an appointment with a counselor in the Academic and Career Counseling Department.

Please note, if you are requesting an IGETC and/or CSU GE certification for the first time, it can take an additional 10 business days to process your order. If you are eligible for the completed IGETC and/or CSU GE certification, it is permanently on your transcript, and you will not need to request it again.

To qualify for partial GE certifications, the following requirements must be met:

• Coursework must be completed in order to be considered in certification
• CSU Certification – 50% of required coursework must be completed to receive certification
• IGETC Certification – No more than two course requirements can be missing to receive certification