Course Refund Policy

Credit Amounts Less than $20
Students with a credit amount less than $20 must send a request from their panther email to cashier.staff@chaffey.edu with the following information:

  • Student's full name
  • Chaffey ID Number
  • Refund credit amount

The refund process will begin for the student once the Cashier’s Office receives the email request. Students will receive their refund within 45 business days from the date of the email request. The deadline to request a refund for a credit amount less than $20 is the last day of the current semester.

Automatic Refund Process
Students do not need to request a refund for the following:

  • Credit amounts of $20 or more
  • Class(es) canceled by the college
  • CCP Grant* reimbursements (No refund request required).

Students will receive their refund within 45 business days after the last day to add full term classes. Students will receive a refund in the form of original payment, excluding cash payments and students who paid using the NBS Tuition Payment Plan. Students who used these forms of payment will receive a refund check to the address on record. To ensure prompt delivery, the student must verify that their address is correct on MyChaffey portal

Please request to terminate your NBS Payment Plan by email at cashier.staff@chaffey.edu if you are due a refund.

Eligibility Requirement for Refunds
Students must officially drop or withdraw from a class before 10% of the course length has passed. Refund dates for full term, fast track, 14-week and summer classes vary. (California Code of Regulations, Title 5, Section 58508)

Students can view the Registration Receipt for specific refund dates. The registration receipt is available on MyChaffey portal

Refund for Parking Permits
Students must return their parking permit to the admissions and records office on or before the appropriate refund deadline date for the current semester.

Refund for Canceled Classes
Students will receive a refund automatically if the department cancels a class. (No refund request required.)

Financial Aid CCP Grant* Account Re-Bill/Reimbursement
Students who paid for classes prior to receiving a CCP Grant* will receive a refund 45 business days from the day the CCP Grant* is processed. The CCP Grant* must be processed and posted to the student's account by the last day of the current semester.

* California College Promise Grant (CCP Grant*) is formerly known as the BOG fee waiver. For information related to waiver of enrollment fees, contact the Chaffey College financial aid office at 909-652-6199.